Before you connect.

Enter your New York City address in our availability checker. It checks our building list and nearby fiber routes. If Stealth fiber is already in the building, we will confirm your entrance, floor or suite and the service you need.

Nearby fiber can be a starting point for a new connection. The checker uses preliminary straight line distance to help identify construction opportunities; our team then reviews a practical route, building access and installation scope.

For requests of 10 Gbps or more, engineering can review longer builds, including beyond 10,000 feet. A nearby route is an invitation to discuss feasibility, rather than a confirmed installation.

Timing depends on whether Stealth fiber is already in the building and the construction needed:

• Buildings with Stealth fiber: under a week.
• New buildings: typically 2 to 4 weeks.
• Special construction: generally 30 to 90 days, depending on scope.

Share your address and required service date so we can confirm the plan for your location.

Send the property address and a building management contact to info@stealth.net. We will discuss the survey, access and construction needed to bring Stealth fiber into the building and reach the service location.

Owners can start a building entry and riser project before a tenant orders service. There are no building access or riser fees. New construction costs are confirmed after a building survey.

Explore fiber infrastructure for property owners and managers.

Check the new address and contact us with your move date, required bandwidth and floor or suite. We can review the new location and discuss installation and the transition from your existing service before the move.

Yes. Pop-Up Fiber is for temporary event and production connectivity. Send your venue address or coordinates, setup date, event dates and bandwidth requirements. Availability and the installation plan are specific to the venue and engagement.

Stealth Dedicated Internet provides dedicated capacity with a 1:1 load factor and a dedicated optical wavelength into our network. The service is designed around the bandwidth you order.

See the Dedicated Internet specifications for capacity, interfaces and routing options.

Dedicated Internet is symmetric: the upload and download rates are the same. There are no data caps.

This makes upload capacity part of the connection plan for cloud backups, media transfers, live production and other demanding workflows.

Start with the applications you use, the number of people using them at once and the size and frequency of data transfers. Include cloud workloads, backups, video, production traffic and expected growth.

Dedicated Internet options range from 1 to 800 Gbps. Our team can help you compare the capacity and interface requirements for your location. View the price schedule.

Choose the service around the endpoints and the network you want to operate:

• Transparent LAN provides private Ethernet connectivity between locations.
• Cloud Connect provides private Ethernet or IP connections for cloud connectivity; provider, region and connection options are confirmed during planning.
• Dark Fiber is for organizations that want to light and operate fiber using their own optical equipment.

Your router or firewall connects to the service handoff. Dedicated Internet supports copper or fiber Ethernet interfaces; the interface and optics need to match the ordered capacity and your equipment.

Tell us your router or firewall model and interface requirements when planning the service. We can confirm the handoff for your installation.

Yes. Dedicated Internet supports static IPv4, native IPv6 and dual stack operation. Share your addressing requirements so the allocation and configuration can be confirmed for your service.

Dedicated Internet supports BGP4/BGP4+, multihoming assistance, link aggregation and jumbo MTU. Include your routing, capacity and interface requirements in the service discussion so our team can confirm the configuration.

See the technical specifications.

The Super Intelligence page shows ICMP round trip time from Stealth’s monitoring location at 32 Avenue of the Americas in NYC to public AI chat and API endpoints.

The graph shows five minute averages. Endpoints may resolve to CDN edges, and these measurements do not measure model inference time or API response time. Current ICMP and TCP status are reported separately from latency.

Yes. Stealth support is available 24/7. Customers speak with live humans at all times, with no automated phone prompts or AI voice operator.

When you email support@stealth.net, our first human response is within 15 minutes of receipt, 24/7.

Call +1 212 232 2020 for support, or email support@stealth.net.

Stealth’s own field teams handle all repairs and maintenance.

Call +1 212 232 2020 or email support@stealth.net. Include your company, service address, callback number, when the issue began and which services are affected.

Note any equipment lights or recent changes, and leave passwords and credentials out of your message. The support page has a short checklist.

Note whether the issue affects one application or several, one device or the whole office, and wired connections or Wi-Fi. Check equipment power and record the time, symptoms and any error messages.

Share these details with support. Contact us before changing network settings or disconnecting equipment so we can help isolate the issue.

Yes. Dedicated Internet can include the AI connectivity addendum for named API endpoints and chat websites measured from Stealth’s NYC network point. It defines latency targets and remedies for qualifying faults directly attributable to Stealth.

The addendum applies only when included in your signed Dedicated Internet service order. Public measurements do not measure model inference or API response generation.

The service level agreement sets out performance commitments and the applicable remedies. Review the agreement for your service, including how measurements and service credits are handled.

Published Dedicated Internet commitments are listed in the service level agreement section. Contact support about an incident or the terms that apply to your account.

First report the service issue to support@stealth.net. Include your company, service address, account or circuit identifier, when the issue began and the services affected.

Then send your credit request to billing@stealth.net, referencing the support case or original support email and the affected dates. Your applicable service agreement defines eligibility, credit amounts and deadlines.

For the AI connectivity addendum, customer notice to support is required before eligible degradation begins to count. A graph observation alone is not a credit request.

The AI connectivity addendum allows cancellation of the affected circuit without an early termination charge after five affected business days within a rolling 30-day period, where Stealth is directly responsible.

Each affected business day requires at least 60 cumulative minutes of verified qualifying degradation. The days do not need to be consecutive. The addendum must be included in your signed order, and its measurement and notice requirements apply.

First notify support@stealth.net about the service issue. Send a cancellation request to billing@stealth.net, referencing the support case, affected circuit and dates. Charges for service already provided remain subject to the agreement and applicable credits.

Your service fee is a flat fee per month. There are no equipment charges.

The applicable service price and installation scope are set out in your proposal. You can also view the Dedicated Internet price schedule or browse the other services.

No. There are no taxes or surcharges on Stealth Dedicated Internet.

No. There are no building access or riser fees.

Installation is listed separately in the service price schedules. The cost and construction scope for your location are confirmed in your proposal.

See the Dedicated Internet installation schedule, or the pricing section for the service you need.

Yes. Check your address and choose your bandwidth. If Stealth fiber is recorded in your building, you can place an order with your company name, contact details, telephone number and floor or suite.

Installation to your floor or suite is $750 at any offered online speed. The initial term is 12 months, followed by month to month service at the same monthly price. Stealth invoices only after service is installed.

Cancel a standard order during installation, before service is installed and ready for use, and all charges are waived. Special construction requires separate approval before work begins. To discuss cancellation of approved special construction, speak with Stealth management about the payable portion for work already performed.

Review the online service order and Terms of Service (opens in a new window)↗. Addresses needing a building or engineering review can send a connection request instead.

For a new service, ask our team to explain the available term and the conditions in your proposal. For an existing service or an upgrade, contact info@stealth.net.

For a credit or disconnection, first make Stealth aware through support@stealth.net, then email the formal request to billing@stealth.net. Reference your support case or original email, service address, requested change and preferred date.

Your service order and applicable agreement define the terms for your account.